You need to submit a case inquiry online which can be found just below your case updates.... Once you submit case inquiry, it will be assigned to a officer and it will be looked at pretty quick. I had done my and was approved within a week.

go directly to this link and submit your case inquiry now
https://egov.uscis.gov/e-request/displayONPTForm.do?entryPoint=init&sroPageType=onpt