I have positive things to say about Nepalese embassy in DC
About a month ago I realized my hand written PP expired, so I called the embassy and asked them what is the requirements to renew my PP to get this new MRP, also Since its already been expired do I have to pay fine? The guy on the other side of the phone told me that I need to do it ASAP but there is no fine of any nature and he started telling me about the paper size, photo size, even asked me if I need any paper mailed to me, Since one of my friend just renewed his PP and I knew he has the correct size paper, so I declined his offer. The guy was very nice.
I filled out the form, got a copy of my nepali nagarikata along with the money order and old PP and went to Fed ex, Fed ex opened an account for me so that Nepalese embassy can send me the MRP back once they received from Foreign Ministry in Nepal. After 3 days I called back to see if Embassy received my expired PP. The guy on the other side told me that they received my PP. He told me that they send the collected passport package to FM in Nepal every other week and if we need anything from you someone from embassy will get hold of you. He also told me that I should receive my MRP in 2-3 month. I have not heard anything from them and it has been little over a month and hopefully I will get my MRP some where in mid Feb...

Bottom line is the guy was very polite and positive about giving me all the information that I needed.