Even though this thread was addressed to "Dead Sajhabasis", I am going to put my two cents. I had bought my ticket from Peaceland once a few years ago.I had got an excellent and timely service.As many already said, I was dealing with Robin Bhandary...not Rajesh.Robin was so nice even to talk to.He was very respectful and caring.I have always kept him on the top of my list of good Nepali businessmen in the US. My suggestion:call and talk to Robin.I am sure he will mail your ticket rightaway. DP.