hello there,

With my best knowledge for a profile of your kind who doesnt have an IT background, reporting tools / datawarehousing tools like Business Intelligence, Business Objects, or Crystal reports would be an ideal option to step with.  These are the tools which gets you an confidence, towards leading everything comes on your way with a succes at the initial days itself.  Later you would have enough room to switch over to development side if interested. But making a decent money with this move is guaranteed.

our company is reknown for it and you may reach me at nalini769@gmail.com