may be you missed something.. 
I switched from turbo to taxactonline.. 
they charge you extra to keep those data over 2-3 years though.. like 30-35 bucks not sure though.. 
I opted out, I rather fill it all when filing ,
also I printed everything and it's in my cabinet.. not a problem.. 
I hope you already have printed version.. 
if not, call/msg them..