Dear sajha,
I had bought one phone from Ebay and it came to me in non working condition. and i returned them back and i requested them to send good phone . and again it came in non working condition. Non working condition mean, it doesn't even work. and i email them and send it back to them in Hongkong saying them to refund my money for the phone as well as the shipping cost i paid to send the phone back to them. After that they asked me to send the phone back to them and they will refund the money for the phone and shipping cost too. Now its been like 2 months they haven't refunded my money and they don't reply my email at all. 

Now what shall i do to refund my money. Can anyone give me a suggestion.?

The seller name in Ebay is Cellphoneforever. 

Any suggestion will be greately appreciated.