Hey Guys.... Need a serious suggestion.....I work for a reputed financial institution. One of days in a week, I need to make a cold calls to get the customer's business. I hate doing it coz I can not come up with a good script to have a customer attention.....any sajha intelectuals (did i spell that right?) who can suggest me any books or do you guys have any general script that I can twist and turn to make it my way..... your help will be highly appreciated. Ram Prasad. P.S.....SERIOUS SUGGESTIONs ONLY PLEASE