If you are abreast with the news from back home the Nepal
Government has taken strict measures to block all VOIP terminated calls.
Therefore lower rates cards (i.e. voip calls) will have connection issues while
placing calls to Nepal.

Please be advised that rates to call Nepal have
increased

 Himtel resells STI
company manufactured cards hence we are not authorized to their system to
adjust minutes lost without proper connection. Therefore all issues related
with their calling cards are channeled to their professional Customer Support Department
at 1 800 671 6632. Himtel will help you replace or refund unused PINs but
partially activated PINs should be approached to the respective customer support
of the calling card.

We at Himtel strive to provide calling cards at
a lower rate with good connection. If you have been using the Himtel Premium
card manufactured by Himtel Inc. and do not wish to use it at the increased
rate please call our Customer Support Department at 1 800 543 6540 to claim
refund for the unused balance remaining.

The current rate of Himtel Premium card is 16 cents per
minute to all over Nepal
with a crystal clear connection. The dialing procedure remains the same.