you will get a refund from Himtel if you don't like them, just call them and ask them for a refund. I did that last week and got all my money back. If you use pinless service of himtel you'll never lose your money  redialing or reconnecting..I used himtel for 2 yrs ... always used pinless ..voice quality is not as good as rebtel but it's ok and it's cheaper...recently, for some reason, 011 dialing code is not working and you have to dial 555 through himtel which is little more expensive .. that's why I asked them for a refund and got it....I'm using rebtel now but I enjoyed himtel and will use it again when this 011 thing starts working