Likewise, they are trained to accept the hard copy EAD card which most people will bring, so they won't accept anything else from people of similar status even though there are other acceptable documents in the Federal or state regulations for the state. Go through the regulations and look for acceptable documents.

For F-1 students who have been issued a SS card need to show the hard copy SS card at time of obtaining a new or renewal DL in Texas. However an official transcript with your name and SS number printed will also do the job... Alas, those mad-dogs didn't know and they keep telling you we can't renew until u bring your hard copy SS card.