Posted by: alpha May 14, 2009
himtel has best calling card for nepal ..."HIMTEL PREMIUM"
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The himtel calling cards are the worst. The costumer service is irresponsible. Try it if you have at least 3 hours of free time. Because I have that kind of experience. I sat to call Nepal taking a himtel card at 8 A.M. and got connected around 11 A.M, but for short time. It deducts your money even if you are not connected. Sometimes, I lost whole money without saying a single word"Hello". If you keep on dialing the number because of problem in connection, your money is being deducted. Now, I left to use this card any more. One of  my friends has also same kind of experience. When he complained this kind of problem to the costumer service he got very irresponsible and stupid answer. He says, " They told him not to buy their cards". What kind of business policy is this? They should give the priority to the satisfaction of the costumers. They should have patience to listen the comments from the costumers and try to convince them improving the quality. If somebody from Himtel group reads this comment, please think with cool mind and positively for the sake of good health of your business.
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