excellent info frm gajedi. it will remove the old password and will let u go once u r able to log in. here is problem to go in. so this link should help u......http://pubs.logicalexpressions.com/pub0009/LPMArticle.asp?ID=305. if u have other computer u can read this info..if not get help frm any fren to read this link. good luck n good night !