One of your many duties as personnel manager at Steadfast, Inc., is to administer the Educational Assistance Plan (EAP). The EAP provides for the reimbursement of tuition expenses to any employee who earns a grade of C or better in any preapproved college course. Jack Sommers, an hourly employee, has submitted a request form for reimbursement for a preapproved psychology course that he recently completed. You call the registrar at the college and learn that Jack earned a D for the course. This was the first college course that Jack has taken. Write a letter in which you deny Jack's request for reimbursement