buddy you are very very right. i have been disappointed with these online sites as well. First i tried muncha and they screwed up te giift and the instruction too. I tried to send a phone and the phone was in black color in the picture, there was no choice for the color, but to my suprise they took a pink color phone. they will screw up your insruction no matter how simple instruction it is. Secondly, i tried sending through thamel.com and they were no better too. they were supposed to take the gift to my girl friends work and I instructed them very good that she works until 4 o clock only and they need to take it before 4 o 'clock before she goes home but they took the gift to her house at 8 o clock in the night. and their excuse was that they were very busy in the valentine day. there were other insidents too where they have not done it right. so i have stop sendin gift through these sites.