I have bachelors degree from Nepal and need to evaluate through WES.org for USA equivalency. But WES.org is asking for official transcript sent directly by Tribhuvan University Examination Controller. I don't see that being happening from TU sending transcript to USA. Does anyone had done this before? What would be the process of getting official transcript from TU to WEB.org?

Please share your experience with WES.org. WES.org never pick up the phone as well.