c77okie: try to avoid gulf,,as per my experience ..

Posted by: c77okie September 5, 2008

try to avoid gulf,,as per my experience i need to be in nepal 1300 for my father funeral,,which gulf air should be landing 0820 in morning but it got delayed at baharian for whole night,,,the reason they gave me was every month the plane need to be checked and this time is this plane,,,and kept in hotel in baharian for 1 night,,,the next day when i arrived ktm my lugguge was missing for which i need to go airport several times,,pay little more n avoid gulf air later i filed complain and i got letter frm them which is,,

CS/HP/200804849

1 June, 2008

Mr. *******

E-mail:

Dear Mr.

Thank you for your correspondence and at the outset, I would like to apologise for the lapse in service you may have experienced.

We have initiated an investigation and will revert to you upon its conclusion. We appreciate your patience, as such investigations may take time to complete.

In the meantime, we assure you of our commitment to serve you well.

Sincerely,

Kavita S. Al Jassim

Head of Customer Care & Service Monitoring

www.gulfair.com

==================================================================================

This is an e-mail from Gulf Air Co. It is privileged and confidential and is intended only for the individual

or entity named above and contains information that is or may be confidential, non-public or legally privileged.

Any retention, dissemination or distribution of this message other than to its intended recipient is strictly

prohibited. If you have received this message in error, kindly reply back to the sender immediately and delete

the original message and all its copies.

Read Full Discussion Thread for this article