We post for help and some time we get nasty responses ( always expected ) but most of the time we find solutions. The thread creater does not seem to be a computer savey that is the reason he started this thread. I do ot think he had a big problem rather than doing the right thing . If you can give step by step direction like map quest may be  the  best help.

I raised a simple question, re-downloading winow and drivers. Hook to internet, click to internet icon, go to tool and option and check on auto proxy ( may I am missing something ). Make sure the ethernet card is wroking properly. He or she should be able to get into internet. Am I close to right ??? You need to play around but do not alter or assign ip address or subnet or gatway.

Sometimes, computer may be unable to recognize ip address, may need to ipconfig. Releasing and renewing may help too, Am I right???

So, there must be a solution, unless computer itself has problem.