Posted by: ImI September 11, 2007
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Bugtraq,
It is more than obvious for all who must be following this thread that you are more than just a satisfied customer of muchahouse.com and you being in IT industry finding bugs it is sad to see that your knowledge on quality.
You love finding bugs in the system but you don’t understand quality!!!You need to learn a lot my friend.Your arrogance nature is pitiful.
If this thread was started to defame munchahouse.com by its competitors than it is wrong but if was a unsatisfied customer after tired of complaining and unheard brings this out in public forum then it is for people to think. No one is crazy and would just lie here if they have received
good service and say they haven’t. I (personally I) have emailed complains I didn't get any response.
Going At 110%, if your measurement is quantitative, THEN YOU ARE WRONG. THERE IS NO SUCH THING AS 110%. We just want 100% you can take that extra 10% can keep it in your pocket.
IF you implied 110% as qualitative measurement , Then it is simple even if 5 out of 10 people said they are unsatisfied then that throws your munchahouse.com to 50%.And qualitative
analysis you can read in other thread(i have decided not to go so hard on them) and answer me if you can to prove how is the service 110% in qualitative perspective !!!.
There is Thamel.com, saleways.com, NBD.com and many more... NO one I see has been promoting other business but it is worth a try to compare.
So your arguments that it sabotage is baseless. But I AM SURE IF MUNCHAHOUSE.COM IS REPRESENTED BY YOU THEN ALL I HAVE TO SAY:
VANITY IS ONES ENEMY.PROGRESS BECOMES A JUST HISTORY FOR ARROGANT BUSINESSES.YOU NEED TO GO BACK TO BUSINESS SCHOOL AND LEARN SALES AND MARKETING!
IF MUNCHAHOUSE.COM IS NOT REPRESENTED BY YOU, PERSONALLY, I like that guy there. They are courteous while talking in phone and understand. This was one of the reasons. I was with muncha for more than 5 YEARS!!!!(I think you were not even their customers then and have given 100s of dollars worth of business).I see decline in quality and customer service. Folks at muncha are nice people BUT this is business. Being nice isn't enough .Should be able to deliver .These people GRADUATES FROM US UNIVESITIES SHOULD KNOW BETTER THAN THIS - WHAT CUSTOMER SATIFACTION MEANS. Just this is initial phases and improvements can be done to retain that lead otherwise
you treat customers like $hit , customers will treat you like $hit .It is mutual relationship.
ONE CUSTOMER LOSS IS EQUIVALENT TO GAIN OF 15 CUSTOMERS, THIS IS COMPETATIVE MARKET.
YOU NEED TO HAVE IT WHAT IT TAKES TO RUN THE BUSINESS.IT IS LOT OF PRESSURE AND EXPECTATION FROM CUSTOMERS BUT YOU HAVE TO FULLFILL IT!!THIS IS HAVING A LEAD NOT JUST PIONEERING!!!!
It is more than obvious for all who must be following this thread that you are more than just a satisfied customer of muchahouse.com and you being in IT industry finding bugs it is sad to see that your knowledge on quality.
You love finding bugs in the system but you don’t understand quality!!!You need to learn a lot my friend.Your arrogance nature is pitiful.
If this thread was started to defame munchahouse.com by its competitors than it is wrong but if was a unsatisfied customer after tired of complaining and unheard brings this out in public forum then it is for people to think. No one is crazy and would just lie here if they have received
good service and say they haven’t. I (personally I) have emailed complains I didn't get any response.
Going At 110%, if your measurement is quantitative, THEN YOU ARE WRONG. THERE IS NO SUCH THING AS 110%. We just want 100% you can take that extra 10% can keep it in your pocket.
IF you implied 110% as qualitative measurement , Then it is simple even if 5 out of 10 people said they are unsatisfied then that throws your munchahouse.com to 50%.And qualitative
analysis you can read in other thread(i have decided not to go so hard on them) and answer me if you can to prove how is the service 110% in qualitative perspective !!!.
There is Thamel.com, saleways.com, NBD.com and many more... NO one I see has been promoting other business but it is worth a try to compare.
So your arguments that it sabotage is baseless. But I AM SURE IF MUNCHAHOUSE.COM IS REPRESENTED BY YOU THEN ALL I HAVE TO SAY:
VANITY IS ONES ENEMY.PROGRESS BECOMES A JUST HISTORY FOR ARROGANT BUSINESSES.YOU NEED TO GO BACK TO BUSINESS SCHOOL AND LEARN SALES AND MARKETING!
IF MUNCHAHOUSE.COM IS NOT REPRESENTED BY YOU, PERSONALLY, I like that guy there. They are courteous while talking in phone and understand. This was one of the reasons. I was with muncha for more than 5 YEARS!!!!(I think you were not even their customers then and have given 100s of dollars worth of business).I see decline in quality and customer service. Folks at muncha are nice people BUT this is business. Being nice isn't enough .Should be able to deliver .These people GRADUATES FROM US UNIVESITIES SHOULD KNOW BETTER THAN THIS - WHAT CUSTOMER SATIFACTION MEANS. Just this is initial phases and improvements can be done to retain that lead otherwise
you treat customers like $hit , customers will treat you like $hit .It is mutual relationship.
ONE CUSTOMER LOSS IS EQUIVALENT TO GAIN OF 15 CUSTOMERS, THIS IS COMPETATIVE MARKET.
YOU NEED TO HAVE IT WHAT IT TAKES TO RUN THE BUSINESS.IT IS LOT OF PRESSURE AND EXPECTATION FROM CUSTOMERS BUT YOU HAVE TO FULLFILL IT!!THIS IS HAVING A LEAD NOT JUST PIONEERING!!!!
Last edited: 11-Sep-07 05:00 PM