Anti Himtel, First of all like Bibas said hemendra has clearly stated that he is not responsible for any other card. You need to call the customer service number that he has provided on your e.mail for any questions regarding loss of minute or not getting connected. But if its his recgargeable cards then Hemendra will be responsible. He should reembrus for the loss minutes. But if you trying to buy cheap cards then thats your fault and don;t blame hemendra. Just because of your stupidity Hemendra will NOT go bankrupt..... Are you getting paid by other card owners to spread bad image about Himtel. OR do you own one of those calling card business and is jealous about Himtel? Good Luck in choosing Better card for cheaper prices