Xena i have the same problem....called up sony and they referred me to the service dept, those ppl told me that i needed to replace the picture tube and since my tv was pretty old (like 7 years old) they wouldn't make the pic tube for that model, so ur best option would be to go fix it at some cheap place or just get a new one. But as for fixing it at a cheap place it would only last you for like 2-3 months.