I dun think anyone is trying to Khutta Tano here. People are just expressing their experience in two different restaurents. I have been to KTM SPICE 3 times and never had any problems, in fact they were very accomodating(they even made momo for lunch at NEPALI people's request even thought the menu was closed during lunch). Whereas Om was quite the opposite. Rude waitress, crappy food, skyrocketing prices.... I mean C'mon. I was a very unhappy customer in OM. Hey if Om think they can run a business like this ...he he WHEN THE HYPE DIES DOWN(Cause hips spots in Boston seem to have a life span of a yr) good luck to them. As far as the service in KTM spice .. I was talking to the owner ... the restaurent is 2wks old so cut them a break. They are still in trial and error period. They do realize that their service is slow, and are making changes accordingly. ROME WAS NOT BUILT IN A DAY. So I would give them some time to improve