birkhe03 : YOU SAID - "Everybody should understand DB is working for them (DB'S BOSSES) not you guys" You are wrong. DB is there to serve Nepalese people. Yes, he is there to serve us. Not only him, even his bosses are also there to serve Nepal and Nepalese people. Even Prime Minister Koirala is there serve Nepalese people! Every official is assigned certain duty. DB's duty to process passpprt and visa! So it is very fair to critisize him for his clumsiness! Yes, people will not hesitate to critisze ambassador if he fails to perform his assigned duty in a proper manner (whatever that might be!). Didn't we laugh/critisize one of our ambassadors for a book store incident? So if you think DB Tamang should be immune from criticism/complaint simply because he is on the bottom of the barrel, you are wrong. Even if we criticize the ambassador for passport problems, who do you think the ambassador will go after? It is DB Tamang! I hope embassy staffs are reading these posts and take proper actions!