I have never known Mr. Tamang behaving like a mad dog as someone here has senselessly accused him to be. Nevertheless, what I do know from my little contact I have had with him is as follows: Not only is he the one who gets things done in the Embassy, he is probably the only one who knows how to get things done be it a consular work or making contacts with outside for the Embassy. If there were to be an objective evaluation of the work by a third party (without the inherent Singhadurbar type bias) with a careful analysis of the time spent on the tasks pertaining to the Embassy's consular and other routine work by each employee, local or otherwise, I am sure they will find that Mr. Tamang's time is well spent even beyond what he is paid for as compared to his colleagues and supervisors. Many other employees are just the chair warmers like the type we have in Singhadurbar. Due to lack of division of labour based on one's responsibilities, it is observed that Mr. Tamang is overworked in many occasions. That is not an ideal time to deal with the callers from outside inquiring on the consular work. He does not have to take the brunt of someone else's anger on the delay of the passport work that is not only his sole responsibility. However, it cannot be said that everyone demonstrates the common courtesy in using the language when calling the Embassy inquiring about the passport renewal or one is already worked up particularly when you are talking with the clerical staff. Therefore, the mad dog approach goes to both sides of the callers. Granted that Mr. Tamang needs to improve his communication skills. Who does not need to improve it? Obviously, his bosses need even more. May be Mr. Tamang is too straightforward in his approach that is not the norm in the bureaucracy. May be Mr. Tamang needs to sugarcoat a little when he answers the callers. It is for his supervisors to decide and bring about the needed changes, but before the supervisors contemplate on the reforms, they had better learn to take the dose of their own medicines by not asking him to jump the line for passport work for their friends and acquaintances. Who knows what probably irks him is the way people behave as if after the Janadaolan II, all the Embassy staff would change overnight to customer service. If the system is not computerized, ask his bosses, not him After all, isn't it that almost everyone worth his or her salt has a relative in Kathmandu in a sucker sarkari jagir or in politics? Finally, it all boils down to who you are. I am sure Mr. Tamang, although a poorly paid local employee is the only one from his ethnic group working not just in the US but also in any Embassy or Mission abroad from Nepal worldwide. That does not say much about Nepal's well-publicized integration of all castes and ethnic groups in the mainstream. No wonder Mr. Tamang is a target of certain groups who find it difficult to bypass him or deal with him. Almost everything in Nepal is viewed by certain people with caste prejudiced lens. So, this should not come as a surprise to those who practice it. If I have a way, based on his work, I would designate Mr. Tamang to be the first secretary handling the consular work. You would even make an excellent ambassador given the type we have seen in the past. Keep up the good work Mr. Tamang; you do not have to be a run-of-the mill type. There is a price to be paid for calling a spade a spade. My unsolicited advice to him would be just tone down a bit, exercise extreme patience and work towards being even more polite and courteous than you already are. It is time that Nepal appointed an Ambassador from an ethnic group who is not from a few castes or groups that have monopolized the post for last several decades.