Yeap you have heard of quality assurance Engineer thats why you work sitting on your ass taking peoples call ...And you have heard it I have lived it. check this out: http://engineering.thingamajob.com/jobs/California/Quality-Engineer/833071 as an example ..... Quality Control refers to quality related activities associated with the creation of project deliverables. Quality control is used to verify that deliverables are of acceptable quality and that they are complete and correct. Examples of quality control activities include deliverable peer reviews and the testing process. Quality Assurance refers to the process used to create the deliverables, and can be performed by a manager, client, or even a third-party reviewer. Examples of quality assurance include process checklists and project audits. If your project gets audited, for instance, an auditor might not be able to tell if the content of a specific deliverable is acceptable (quality control). However, the auditor should be able to tell if the deliverable seems acceptable based on the process used to create it (quality assurance). That's why project auditors can perform a quality assurance review on your project, even if they do not know the specifics of what you are delivering. They don't know your project, but they know what good processes look like. !!!! I do not talk out of nowhere, I have basis on my conversation and I feel sorry for young asses like you who would love to talk out of nowhere !!!!!! Have a good time !!!!