Here are few tips try one at a time and see if that makes a difference: 1. To open another IE window use CTRL+N keys.(temp. solution) 2. Tools > Internet Options > Advanced tab > Browse section > uncheck "Reuse windows for launching shortcuts." 3. Have you installed speech engine in MS word if yes unstall it. 4. Search for the file winshow.dll and delet it. 5.Use firefox instead of IE: http://www.mozilla.org/products/firefox cheers