".....n what sin did i commit in raising a complain without a slightest trace of denouncement???? what is that long preach for......... " "we validate and acknowledge your comments/concerns but poeple should not get down to being outright rude and obnoxious. If you think, we on purpose turned you down, then please accept our apologizes but if you were there, you definately knew what the problem was. There was some technical difficulty and as a result of that, we had to short change our program. As simple as that." now let the thread rest in peace