How to troubleshoot missing network connections icons in Windows Server 2003 and in Windows XP View products that this article applies to. Article ID : 825826 Last Review : May 13, 2005 Revision : 3.1 Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base: 256986 (http://support.microsoft.com/kb/256986/) Description of the Microsoft Windows Registry For a Microsoft Windows 2000 version of this article, see 329050 (http://support.microsoft.com/kb/329050/). SUMMARY This article describes troubleshooting methods that you can use to resolve a case of missing network and dial-up connections icons. One or more of the following issues may occur if you click Start, point to and click Control Panel, and then double-click Network Connections, or if you right-click My Network Places on the desktop and then click Properties: • The LAN or High-Speed Internet connection icon is missing. • The Dial-up Connection icons are missing. • The New Connection Wizard icon is missing. • Only the New Connection Wizard icon appears, or one or more dial-up connections also appear. • If you click the Advanced menu and then click Advanced Settings, only the [Remote Access connections] entry appears in the Connections list. • The Network Connections window stops responding ("hangs") or closes immediately after you select a network connection and then click Properties. Despite these issues, networking continues to function correctly, and the ipconfig command still shows all connection and all adapter information. MORE INFORMATION Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk. To troubleshoot these problems, follow these steps: 1. Verify the network adapter setting: a. Right-click My Computer, and then click Properties. b. Click the Hardware tab, and then click Device Manager. c. Expand Network Adapters, and then verify that the correct network adapter is listed