Hi! There Those of you who have Advance Degree in Computer Engineering and Business management and work for an American Company get wonderful salaries, riding SUV living Millions dollars worth house definitely imagine what type service you should get from our poor country's Embassies. We don't look back when we had walk hours for getting High School? With bare food and Bhuteko Maik Khaltima Raker Chapaudai drinking Khola ra Kuwako Pani we also forgot what is our responsibilities what did we do to our motherland. Just came here began criticizing every body back home including yourself. What do you expect from that poor lady who has tremendous working responsibilities with meager salary less than 3 dollars per hours with no insurance. More than 20 years Local staffs have not seen their pay scale increased. On top of that there is no benefit at all to the locally hire employees. They are the one who support to the Diplomatic Dignitaries including an Ambassador. Another thing we never dare to talk about solving problem; we always talk how to create til lai Pahad. If so some one is rude and unprofessional at the Embassy, why don't we go and complain to the high authorities rather than crying as s Lute kukur at Sajha dot come. Let me Explain what is our telephone etiquette and manner, which will apply for both party caller and receiver: As follows 1 .Etiquette is in essence about proper conduct and presenting your self favorably, you must demonstrate good manner over the phone. 2 Good etiquette helps encourage clear lines of commutation build rapport and avoid misunderstandings. 3.Good business phone etiquette demands professionalism at all the time, when speaking to some one you do not know avoid informal speech, such as ko boleko han? Tyan Rajdoot chha? It is important asking caller name by the receiver, then you should not say Ma Boleko?