Posted by: m4madhu July 3, 2005
Cheated byt Himtel.com
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I bought some prepaid phone cards called "Nepal Talk" from HIMTEL.COM on May 29, 2005. They sent me a receipt online with the following information: Your order number: 2005052940880760. Toll free # 1-877-537-0567 PIN # 8622366964 Customer Service # 1-866-847-2507 But the PIN number they sent me NEVER WORK !! Everytime I try to call, a recorded message says "...The PIN Number is Not Recognised." The above Customer Service # DOES NOT WORK either!! Everytime I call the customer service #; the same recorded message says" Mail Box is Full, Cannot Accept Message..". Thus, I am still unable to use this pre-paid phone card that I bought from HIMTEL.COM Finally, I found a phone number of Himtel.com Sales Team 1800 543 6540 and called for help. But unfortunately I DID NOT GET ANY HELP FROM THEM, instead; one of their sales team member cheaply argued that I should have called them earlier and refused to help me. I have called manay manay times to the customer service number they sent me which is still not working. I have already paid for the card and they have taken my money but they refused to give my money and the service they are supposed to give. They are not reliable and they are not customer oriented. I ASK ALL; PLEASE DO NOT BUY ANY CARD FROM HIMTEL.COM They CHEAT! I am CHEATED !! I DO NOT WANT YOU TO BE THE NEXT ONE !!! My experience with HIMTEL.COM is VERY BAD !!! How is yours? Let's share !!
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