i think this is worth sharing with you.... Dear Deepak, Thank you for writing back to MSN Hotmail Technical Support. My name is Husain and I will be assisting you today. I understand that your Hotmail account, "deepak@hotmail.com" is still not upgraded to 250MB in storage size. We apologize for the inconvenience and the delay being caused to you. Deepak, please be informed that MSN is upgrading storage limits for free of charge to ?Hotmail Free account? customers from 2MB to 250MB. With over 187 million Hotmail users, this process is going to take some time. However, since you have the rights for upgrading the Hotmail account as you are in the market where MSN Hotmail has started upgrading the free Hotmail accounts to 250MB, I have performed the necessary procedures. Your account has been revised and your account size upgraded to 250MB. These changes made will take effect from 24 to 48 hours from now. Please access your account after the said period of time and verify the changes. We at Hotmail consider all the suggestion of our customer and strive to provide a better service. If you have any suggestions, click on the link given below. Hotmail Research team would be glad to consider them. http://support.msn.com/feedback.aspx?productkey=hotmailfree Thank you for your patience and understanding. Have a nice day.