Hi,
   I am a student here in the U.S. since 2008. Recently, I won the DV lottery and got a letter where I had to fill out an application form. I went to the local USCIS office to change my status but the attendant with whom I had an appointment had no clue about this, and she read the website instead of explaining me. I got very angry and left the place. I called the USCIS customer service but they said that I have to contact the local office. Now I am lost between two places. So, can any one of you help me with this matter. Please. I am really tensed because this is a very good opportunity for me..and I feel that I am losing it.