Posted by: Captain Haddock November 7, 2006
OM Restaurant at Harvard Square
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Dimple - "but I would like to stress that Om is an "American resturant" as one of the owners who originated from Nepal specifically said so in his very own words. Just to make it clear as I feel the confusion exists because the name and decoration seems to be generating it." Hallelujah! Masha Allah! You have admitted it a second time in two posts. Question for you: had you know this when you went to the restaurant for the first time, do you think you might have had different expectations of the place? "My next point is can we not go to an American resturant because we are Nepalese??? Should the owner have the right to undermine the customer because of race???? " Oh, come on, you are taking it a bit too far. They have been that way with non-Nepalese too. Just read the reviews. I think their mannerism and etiquette leave a lot to be desired. It seems they just don't know how to handle customers in general. If you had said they needed a crash course if etiquette, I'd have agreed with you but to charge them with discrimination is a bit of a stretch in my opinion. "I wonder if he felt that if Nepalese customers came they would ask for a discount or would not leave a decent tip?? I have heard this being said by some people in the restaurant business about Indian customers...This just makes me curious?? " I admit that perception exists out there but I am not sure if we can tie that to how OM treats its customers. I don't have sufficient information to form an objective opinion on this and unless I know more, I am willing to give them the benefit of the doubt. That said, they clearly lack customer management skills and I can understand and relate to any ire based on that. Also, I am scratching my head at how you have been going on and on about OM. You seem interested in only trashing them. I have no problems with that, after all this is a free forum and you do as you please. But I think I am done trying to get my point across to you because you clearly don't seem interested in opinions that differ from yours. I feel bad that you had an unpleasant experience there, the same way I would feel for anyone who had a bad dining experience anywhere, but I think you are on the verge of sounding like a broken record on the subject. I haven't heard you say a single positive thing about anything on this thread so far.
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