Need suggestion from friends and wanted to ask how they managed when their parent travelled alone for the first time and if they did not speak English and were a bit frail.

Our aging mom will be travelling back to Kathmandu, all by herself, from O'Hare to Kathmandu via Qatar Airways. She came with a travelling cousin so it was comfortable.

Also, wanted to check if anyone here planning to travel back to Nepal on 31st May at 18:50 from Chicago O'Hare via Qatar Flight No. QR 726.
I tried to search for a community portal where the travelling companion information were shared; was it a face book community where I could check?