nayapidi,
I totally agree with you that in business you cant make everyone happy. A customer is not always happy customer and Customer is never yours. That is why I took the learning experience and moved on. Next time I will be more careful on my legalities.
But here in this thread, maybe I am not been able to express myself, but the issue is not business. It is how these foreigners are behaving, living in Nepal. I am sure if you were in my place, your constructive mind would take a backseat with the tonality she was talking with. I was tolerant for almost 2 months coz yes I understand she is giving me business,but what ticked me off was she saying something about my workers. She pulled it too far.
The other woman, who misbehaved with my mum, I dont think you would have said let it be. You would have felt angry....or would you have not?