Landlocked Travels: BEWARE

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 Dear Friends,  Landlocked Travels ripped me off. They are fraud travel agent. I recommend nobody to buy tickets from them because: They overcharge you. More than stated in the itinerary. Your ticket might me different than your itinerary. I purchased my tickets through Landlocked Travels (TICKET2NEPAL.COM) and basically got ripped off. They overcharged me and gave me a different return ticket. My arrival information had a different arrival city than where I flew from. This is not what I wanted.  After doing  this, when you call them to fix it, they will say okay but never fix it. Its been almost 5 months since I purchased my tickets from them, I have still not received the difference amount of overcharge versus the real amount they put on my debit card. They are very nice when you call them and they will promise to fix your problem, but in real life, your problem is pushed to the edge and never solved. I am posting this here so that what happened to me, does not happen to you. After calling them several times, I sent them an official email 3 days ago, and have not received anything back. It is a shame for a Nepali Travel Agent to rip off Nepali students who are struggling to make their ends meet. I am attaching my email as well as other proofs against the company here. This is essential to verify the fraudness in them. If you've already bought tickets from them, please check your bank statement to see if they have overcharged you. Please also check your ticket information as it could have been changed. I have filed a complaint with Better Business Beaurau (BBB.com) and awaiting response from them as well. I have attached the verification files along with the email I sent them for further information. In the end, DO NOT BUY TICKETS FROM THEM. .......................................................................................................................................................................................................................... Copy of the Email is as follows : Sent 02/02/2011 Mr. Madhev Poudel: Travel Consultant Ticket2nepal.com 888 344 9837     I have called your company, LANDLOCKED TRAVELS/ TICKET2NEPAL.COM numerous times to obtain the money you owe me. I got an itinerary quote from your company on the 22nd of September 2010. The quote was for USD 1392.00 after taxes and fees. Your company over-charged me for a sum of USD 1421.10. This reflected in my statement a week after I was charged. My fingers cannot handle calling your company's number anymore. They are entirely exhausted. The main purpose of this email is not only to get the money you owe me, but also to enlighten you about the declining reputation of your company. I will briefly explain our conversations I had with your company below:   1. 09/22/10- This was the date, I received the quote from your company. 2. 09/24/10- This is when I gave your my card to purchase the ticket, leaving (11/22/10). 3. 10/01/10- I call you for I did not get the ticket conformation, you ask me to call back in a week. 4. 10/11/10- I call you again just to hear “tickets need to be bought in bundles” I asked for a call back. 5. 10/13/10- '21' days after giving you the card, you email me the ticket conformation. - Ticket was different from the quote, I was flying from DFW but arriving IAH. :S - You say, the company will do something about changing the ticket. 6. 10/14/10- I email you to arrange me a seat for DFW instead of IAH again. - Between this time and the 20th, I call your company several times without a solution. 7. 10/23/10- I call you to tell you I was overcharged for the ticket. -You told, the card would be refunded. - I call you several times for the refund and to make the return ticket to DFW not IAH. - By this time, I had talked to almost all of your employees Mr. Promise, Mr. Suresh, etc. 8. 11/15/10- I call you for the last time to remind you about my return to DFW and my refund. - You ask me to talk to your office people in Nepal. 9. 11/24/10- I get to Nepal. Take some time off before I head to your office in Jyatha(Top Floor).   I did not keep track of the dates when I was in Nepal, but I had to go to your office several times before my ticket from IAH to DFW was handed to me. It was handed 2 days before my return date. If my ticket was for DFW, I would have saved 4 hrs of flight time and 5 hrs of transit time. 9 hours of unjust suffering. I was still happy for I traveled home.   Once I get back to the US, I call your company yet again regarding my refund. It has been 4 months and 17 days since I gave you my card to purchase the tickets, but have not heard anything from you regarding the refund. I called your company yesterday and talked to Mr. Suresh. You were supposed to call me this morning to talk about the refund procedure. It's 12:30 at night, so I decided to email you with the details myself.   Mr. Poudel, The information stated above does not give a good impression of your company and the way it handles its customers. I have sufficient data to back up everything I stated above. For your references, I have attached the quote snapshot showing the quoted price along with a snapshot of my bank card statement. I hope this email would pave a way to solve all the problems you have with your customers. I am not sure how you are going to compensate me for all this trouble ( the trouble includes me finding the data and typing this email to you ;)). I don't know why you would do this to me, after I recommended some customers to you who blame me for your lame services.   Whatever happened to me, I wish would not happen to other travelers. To make sure this does not happen anymore, I hope you would not mind me posting this email and the supporting documents to an online blog, where I can make people aware of the trouble they may come across, if they plan to buy tickets from LANDLOCKED TRAVELS. As far as my refund is concerned, I hope you'd find a way pay it off. Its been a long time and I hope I would not have to wait any longer.   Thank you

lyause · Feb 5, 2011 4:45 PM · 63,361 views

34 Replies · Showing 21 - 34

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They are really crappy people.  They sound nice and all ..huss! ..i'll take care of it right away.  I will send you confimation and eticket tomorrow.  But their tomorrow never seem to come.  They send you the duplicate copy of reserved ticket as labels it eticket.  If you call the airline they will verify to you that it hasn't been reserved/booked/paid for. I was planning to buy tickets from them but after waiting for weeks and weeks for their tomorrow to come, I finally decided to cancel it and put on an alert on my bank and CC.   I will never go to them for tickets EVER again!!! Last edited: 25-Feb-11 05:49 AM

silly_lily · Feb 25, 2011 5:36 AM

 I am considering buying tickets from Landlock travels and saw this whole thread in sajha.com from last year. Suggestion from anyone purchased tickets from this travel agency would give a new idea whether they have improved or still cheating people. Thanks

lutee_bahun · Apr 12, 2012 2:17 PM

 you are  ovsolutely  right  they  also  chaeat me  of $700  dollars  dont  trust  this  people  ,beware  of  this  agent

honestycrazy · Apr 12, 2012 2:42 PM

 holy cow! i was just about to book from them. thanks guys for letting everybody know. 

nepalesenightmare · Apr 12, 2012 4:32 PM

Whoever post this thread thumbs up for you. I am almost ripped off from these guys :@

champ · Apr 12, 2012 6:54 PM

 guys what should i do.. they also gave me quote of $1372 from qatar airways for this coming may, but i found ticket for $1400 directly from qatar website. should i buy with landlock or just go directly to qatar official website?? its just $28 difference.

nepalesenightmare · Apr 12, 2012 7:22 PM

do not go with this website...astina maile ni ticket kinda yeuta price bhanyo ani ticket ko lagi debit card info pathaye pachi ta last price ma audaina, ticket badyo, tax badyo bhanera $25 lina khojeko thiyo....be careful guys !!!

rajmani · Apr 12, 2012 7:30 PM

I had similar issue with these guys in DEC 2011. Be aware with land locked Travels.

evilinside · Apr 12, 2012 11:52 PM

Thanks "Lyause" for letting us know what you had to go through. Recently, I also called around 10 to 12 Nepali institutions here in the US if they could find me the cheapest ticket to KTM. Few of the things that lack in our fellow Nepali business people is professionalism, punctuality, and of course integrity as mentioned in Lyause's original thread. Most of the businesses I called didn't even know how to answer the call and introduce themselves to the caller (which was me) and introduce their business. They would simply say "hello" as if they were on their cell phones. Ridiculous!! Anyways, after a couple of days of research by myself, I found out the quotes I was getting myself from online retailers like Priceline, Expedia, Cheapoair, etc. were far cheaper than those Nepali guys. Then I booked it myself for the cheapest advertised price, also I could pick my own seats on all 4 flights I would be flying in. So, the message here is, don't trust them just because they have a business. Give it a try on your own. It might take you a day or two to understand how the flight booking system works, like it was the case for me, but more often then not you will get a fair/cheaper deal on the Internet. But, also remember, not all Internet retailers are genuine. I have come to know there are several of them that are fraud. Hope it helps!! Last edited: 14-Apr-12 10:20 AM

Haina ho Serey · Apr 14, 2012 10:18 AM

Very frustrating moment with Landlocked travel (ticket2nepal.com) ,Alert for every Neplese or anyone staying throughout the world please be careful while using service of Landlocked Travel (ticket2nepal.com)     We decided  to purchase ticket for our family from Landlocked travel (ticket2nepal.com) .Thought every thing will be fine  and will be cheaper we bought almost 3 month before the travel date .We bought altogether 5 tickets ,3 tickets for me and my wife and daughter travelling from USA to Nepal and 2 tickets for my parents travelling from  Nepal to USA. Everything  was set  and our vacation was fixed but when we arrived at arrived at the date of travel we were shocked as airlines said that we don`t have confirmed reservation and they denied to give us a boarding on the mean time I was talking with the Landlocked travel and they said there is some technical mistakes in reservation ,we will search next option and will call you .   Flight was already departed and we were stock there for that day .Firstly I thought there might have been some technical failures but they didn`t confirm me for the next  day too  I have Dought so I called airlines for the confirmation and I was shocked again as I found that have only made the reservation they have never paid for the airlines  but my credit card was  already charged before 3 month after I quickly called the landlocked travel(ticket2nepal) but they don`t have good explanation to give I was helpless there was no any option rather to wait for there next conformation .Finally we were confirmed for 3rd day but not for the same route as we Paid as we didn`t have option they confirmed was through Delhi and we had worse experance travelling via delhi .Finally we arrived Kathmandu .     After I arrived Kathmandu I was very conscious that we all family including my mom and dad we need to return back on same route as we purchased ticket accordingly and even Ticket2nepal has promised us so. Rather enjoying with my relatives I was busy calling them and visting there office and  after 10 days they said that all we 5 are confirmed on same date .Finally  return date  came everything was set  we boarded from Kathmandu everything was fine upto Newyork but we had domestic connection onward but American airlines in New York said that my mom and dad don`t have reservation I tired calling landlocked travel(ticket2nepal) but no one  answered  so we paid almost 800 dollars for onward ticket .After that I called  ticket2nepal for  refund but no one took it seriously neither they refunded my money back .How such unethical and unprofessional company exist in United states can anyone suggest what is the easy way to get my money back and all  beware again be careful with such organization . BE CAREFUL USING SERVICE OF LANDLOCKED TRAVELS(TICKET2NEPAL.COM)

SU-JAL · Jul 3, 2014 8:05 AM

Time to buy online.    Last edited: 03-Jul-14 11:18 AM

MaGorkhe1 · Jul 3, 2014 9:00 AM

SU-JAL, you revived this old thread so you knew about this company. I am wondering why you chose to go with them despite knowing about them. Anyway, what you went through sounds horrible. Nobody should be going over this ordeal. Hopefully you will complain to BBB and any other authorities.

Kiddo · Jul 3, 2014 12:06 PM

Bbb has an F rating for this travel agency: http://www.bbb.org/houston/bus...

pokharako keto · Jul 3, 2014 8:48 PM

Now they have a new travel agency named Pratha Travel. Run by Prahlad Paudel - one of the same people that ran Landlocked Travel and Ticket2nepal.com. These are scammer. Watch out.

NepaliLad · Mar 5, 2015 6:18 AM

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Landlocked Travels: BEWARE

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