Best in its class!!!!

llcoola · Aug 28, 2009 3:45 PM

I recently had a minor accident in a parking lot. I have Geico, and the other person had AAA. I was thinking of switching to AAA too before this incident, but after this I am going to stick to Geico. The people I dealt with from AAA during this process were not very friendly or helpful. When someone gets in to an accident obviously he/she is in distress, AAA agents were very insensitive to the whole issue. I had a really good experience with Geico. Every agent I dealt with from Geico were really friendly and helpful. On the good side, they sent me check within 2 days. They sent an agent to take pictures of my car, whereas Geico did not (b/c it was 50/50 case I guess). The lady was incredibly rude, and insensitive. If you don't care about the service very much, and if the savings is huge it might be worth it. I don't know it's a personal preference. Personally, if that is the kind of service they offer, I would rather stick to Geico and get better customer service when I am in distress. If it was just one person, then I would not care, but I dealt with atleast 5 agents during this process and none of them were nice. Good luck!

smile_07 · Aug 29, 2009 12:42 AM

Thanks llcoola and smile_07. Yea the service from Geico is great. once I hit deer, their response was so prompt and very nice. They fixed everything without hassle within a week. I was very satisfied with their service. Now there is $50 difference for 6 months. I'm still in doubt whether to switch or not. Probably won't switch,  I guess. Anyways, thanks.

harikancha · Aug 30, 2009 11:00 AM

For $50 per six months difference, I would stick with Geico. The difference is not worth settling for less.

smile_07 · Aug 30, 2009 3:41 PM