computer geeks need help!!!

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I have a problem with my computer. I try to use the internet and I cannot. I tried to check the D drive and it say's that the file is corrupted. I tried to use cmd and the screen blinks for a second and it just disappears. I cannot use the cd/dvd drive either becauses it refuses to even play songs or watch movies. I thought it could be a virus so I decided to buy an antivirus but since I cannot access the internet or run the  CD, what could be the problem wih my desktop???

nned_help2009 · Jul 13, 2009 9:48 PM · 10,876 views

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restart ur computer, press f8 , select safemode with networking. if u have another computer, login to that computer go to google.com type combofix, select the with the website that says bleepingcomputer download it..and run it(if u are running it in another computer click on save as and save it to ur flash drive, and once u plug in ur flash drive to another computer, make sure u copy it and paste it to ur desktop of another computer that is infected) if ur internet works in safemode its fine..if it doesnt den follow the step above .................................................. once this is completed go to google.com type smitfraudfix select the one that says "siri" download it..follow the step above. third go to majorgeeks.com download the software "ccleaner" clean temp files and all and select the one that says registry and clean it too .................................... the same website or google it to find it in that website DIAL A FIX click on check mark..and click go after finishing it  click on policies click on unhide and click remove ..................................................... ur commnand promt will b back..ur control panel will be back etc den install the antivirus software u got.. update it scan ur computer u will be good. have fun.

dharane_kancha · Jul 13, 2009 10:03 PM

for cd drive..if it still doesnt work... after u complete all these process.. click start if xp click on on and type "regedit" if vista click on search and type regedit and press enter. maximize computer click on HKEY_LOCAL_MACHINE Click on SYSTEM Click CONTROLSET001 Click on CLASS Scroll down with the arrow key until u find the one that says DVD/CD-ROM drives on the side see if it has "UPPER FILTERS AND LOWER FILTERS" DELETE them both RESTART the computer u should be able to see the drives back once ur computer restarts click on cmd type chkdsk /f wait until it finishes hope this helps..  

dharane_kancha · Jul 13, 2009 10:13 PM

before all that try and run a anti virus on your computer, see if it will let you scan. if not follow dharan_kancha 's instructions.

yellow · Jul 13, 2009 11:28 PM

Instead of fixing bro , i suggest you to  , format your drive and RE-INSTALL your OS through bootable CD . Though you will fix it , but still you be missing a lots of system files which are once corrupted they are like impossible to fix. You said your CD drive do not work , so you need bootable XP/VISTA/ or any os  CD.   Last edited: 13-Jul-09 11:52 PM

gauleketo · Jul 13, 2009 11:50 PM

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