I was helping a person got some date of birth issue. I can not e-file again until change the date of birth. It should allow to print and mail. It does not let me print clean one but it always prints with bold letter in the middle " copy only do not file" I tried to get help from 1800-472-5625 , I have to go through the machine only . If I want to talk to a person I have to upgrade it. For single with 1 w-2 we do not need upgrade. I just need a clean 1040. Just wasted 9.99. This proverb came true "सस्ता रोए बार बर महङा रोए एक बार "