Description: A one year placement with the option to hire in 6 months, candidate will provide business process, application support for the Planview Tool. Day to day responsibilities will include the following: · Application Coordination: · Application Communications – Notifications of downtime, application changes · Coordinate UAT testing and results · Be point of contact/SME for CATE: · Assist and resolve engineer questions related to project workflows(i.e. work types, artifacts, ISRP’s etc) · Help engineers build/modify Planview profiles to better manage their assigned work · Assist engineers in navigating through Requests Life cycle steps · Develop Process documentation and FAQs · Be point of contact for Planview Technical Support Help Desk: · Periodically interface and obtain resolution with Planview support on “Open Problem Tickets” that may be process vs’s tool related issues. · Own resolution of the process issue with engineers and CTO process owners · Maintenance activities: · Organization breakdown tables in Planview(e.g. onboarding, staff changes across groups) · Work breakdown structure(e.g. move Requests to different domains) · Maintain work type attributes · Work and resource grants for new users · Role changes · Strategic Program table changes · Problem Resolution: · Resolve queue issues(e.g. Requests stuck in queues) Job Skills: Excellent written skills Must proficient with Word, Powerpoint & Sharepoint. Highly analytical Strong organizational skills Ability to learn quickly in a fast paced environment Program and Project management experience a plus Pay rate is $300/day. This is for our direct client, a Fortune 500 financial services company. No third party resumes, please. Cannot sponsor H1 or accept H1 candidates at this time. W2 hourly or 1099 contractors only. Contact: bhumika@gbcs-usa.com , 765-337-3011