@everyone. Thank you for suggestions.

She was alone while shopping. She showed both her pocket and bag, nothing came up. At that time she should have called for manager but she dialed 911. It would be much better if the court asks for the surveillance proof but the magistrate hearing states that it would also count the "hearsays". If the court would ask for the video evidence then she would surely get the justice as she did not do it.

I am not asking for bribing or any false help but am seriously seeking for an attorney's help because her english (speaking) is not that good. On top of that nepali ladies are emotional so i fear she may not be able present her side of story appropriately