Posted by: Mukurdhom July 22, 2013
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Just wanted to share my experience with munchahouse.
If muncha house's owner is reading this, you just lost your customer.
My reference Number: XXX5064001
I used to use moneytonepal.com, never had problem. For some reason they are offline.
Today was my first transaction with munchahouse.com.
If muncha house's owner is reading this, you just lost your customer.
My reference Number: XXX5064001
I used to use moneytonepal.com, never had problem. For some reason they are offline.
Today was my first transaction with munchahouse.com.
- Got a call from customer service, Pradeep (refuse to give me his last name or rep id#) to verify my bank information and personal information.
- His questions
- How long I have been living in US?
- What's my annual income?
- My answer: How are these questions relevant verifying my account? I am not applying for a credit card. I am transferring my money from my Checkin account to Nepal.
- There was a mistake on my DOB ( I made that mistake it while filling out registration form). I told him I cannot fix it from my side. Can he take care of it? He said "No I need to call customer service." But I am taking to customer service.
- Whole conversation was a nightmare. It's like muncha house was doing me a favor.
- Finally I told him to cancel my transaction. Instead of working with me, his attitude waslike " I don't give a F**K."