I too had the same situation couple of days back. I emailed the British Council at nepal and they informed me that once the validity of IELTS ( ie 2 years) is seized they cant do anything so i surrendered my IELTS score copy  (test taker copy) to the university and that worked. If 2 year has not been passed since you took the exam anyone on your behalf can fill an application at British Council and they will send the score report to the desired university.

Cheers