If they can not provide the invoice then they can get money. If that is their policy then no money to rental.

If they send it to collection bring it to small claim court. Have to pay 35-50 plus 15-25 dollars administrative fees. You will win, because your AAA is willing to pay but they can not give you the itemize invoice then denied by AAA.

May be you try to talk to the upper level may be corporate level and tell them what happend.

Have to show you the detail catagorised charges, take them to small claim court.