I had to go thru' the same thing. when i moved out of my apt i cleaned the apt real nice. e'thing was perfect. when i told them to come and inspect the apt they said they are busy and will do dat later that week, and told me that they will be sending my deposit($300) via mail within couple of weeks. even after 2-3 months i didn't hear any thing from them and i decided to give them a call. i was shocked when the lady told me that i owed them 3-4 hundred bucks for the carpet replacement as it was smelling bad. when we moved out everything was all good. when i tried to explain that to the lady....she started bitching on me. i could not tolerate her attitude and the injustice. i went to the court and filed a case against them and i have a hearing later this month. now its no more abt the money its abt the justice.