What's wrong with these staffs in our embassy in DC. If you call them for any information most of the time that particular person you want to talk to is not available or they will tell you to call next day or after an hour.They are not at all different than their counterpart in Nepal. Can't they have some influence of this Country after being here for so long. You can atleast expect them to be little better in customer service area. But hell noooo..I think they are even worse. I believe this guy called Dick Tamang is clerk of somekind and I know he has been there for atleast 10 years or so. I had to talk to him because I lost my Passport here. The guy is so rude just like his name. Maybe I catch him on the wrong time or could be the guy is not happy because maoist won the election. Boy! I feel like bashing him right on the phone. He was telling me that it's almost a impossible task and they have no system of tracking that my passport was renewed from there. As I kept on tallking to him he said Namaste and hang up on me.I know there's nowhere I could complain or anything, does any sajha's visitor have any such experience or somekind of advise for me?