Lemme share my part of whatever knowledge I gained on this topic after a fren encountered a similar situation. It happened in TX. He was told the similar thing - to call the bail bond office and pay the bond, but the only answer he got from the bond office was 'your ticket has not yet been issued'. While he was waiting for the ticket to be issued, the cops came looking for him at his work and at his residence too. So he finally had to surrender himself, remain behind the bars for 5+ hours, pay the bond and was released later on. So, from what I understood, you are not supposed to wait for the ticket to be issued, coz once its issued it is the arrest warrant (could be wrong). So, your fren  might wanna go pay the bond before cops come looking for him. Coz, if for some reason they ask the immigration to get involved in this, the situation can go ugly. If not, he will just need to spend couple thousand dollars to settle the case in the court.

In my fren's case, it was the second ticket for that particular store. I heard if the store gets 3 ticket for such demeanor, it will result in the revocation of their license!

Good Luck