IMI, in response to "what is 110% satisfaction"? Its ONE HUNDRED PLUS TEN. Go figure. dimple, although I concur with you, I'd recommend you to be aware of the difference between MUNCHA HOUSE and MUNCHA DOT COM. While they operate under the same parent company, I believe Muncha "House" and "dot com" is the differentiator. How do I know? I pay attention to detail if you haven't noticed already. And don't get too personal here. I'll take your word that the person you're referring is "sweet" but the topic revolves around the SERVICE of MUNCHA DOT COM rather, with which I'm 110 percent satisfied.