I think you are missing the point - It is just a symbolic cultural event. It says they acknowledge the situation and are moving forward. From business point of view, symbolic events are done to reflect the culture they are in. Its good to preserve heritance else one day you will have no identity and will need to go to TATOO Shop to give you one.Financially its a chuck change decisions. It is the lack of cultural knowledge and your inablility to explain a symbolic event. There is nothing to be shame for. I think you are an It geek who knows nothing about management.