This story is completely baseless. Although I agree that there might be case of bad customer service. In fact, if you compare customer service of USA to that of gulf countries or for that matter even European countries ( for NEPALI) , u'll be dissappointed. BUt this story is completely false... and we NEPALI are again falling for it...shame on us....boycott garne re hhahahahahahahhhaha...........Arab ma majdoor ke Nepal Airlines le lancha ki Samsara airlines le....man u guys make me laugh....... I pity all the other sajhaites supporting the notion without analyzing the matter.....I guess same thing happened during Hrithik roshan riot in kathmandu... shame shame