Goodjob, where are your parents coming to the US? Like somebody suggested, there is similar assistance that I know, which is called "meet-and-assist" provided by airlines. You can request for that service when you buy the ticket. My mom is also coming to the US in summer. Although she has been here a few times, she does not speak English. Let me know when and where in the US your parents are coming; maybe, if it is all possible, we can try to fix the same date.